日期 滿意率 一半半 不滿率 評分
10/05 48% 33% 9% 66.4
1/05 38% 30% 20% 56.3
1/04 25% 26% 33% 49.3
1/03 22% 29% 27% 51.6
10/01 29% 33% 27% 56.7
10/00 25% 28% 31% 55.2
10/99 31% 30% 25% 57.3
10/98 22% 35% 35% —
10/97 45% 30% 14% —
