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2019-03-25
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Facebook global meltdown hits 14 hours

¡iĶ¤å¡jThe online social media Facebook has been plagued by privacy scandals in recent years and it suffered another turmoil in recent days that its mobile apps such as Instagram, Whatsapp and Messenger had experienced global meltdown and its users in America, Asia and Europe were worst hit by the technical difficulties. The normal service was partly restored only after 14 hours of problems and this was believed to be the most severe outage in its history. Meanwhile, the New York Times disclosed that the U.S. federal prosecutors have been conducting a criminal investigation into the company's massive data breach and requested a submission of relevant records by the technology companies involved.

The social media breakdown came in the afternoon ¡]EST¡^ on 13 March and started to resume service gradually after about 11 hours of outage. Instagram posted a message on Twitter one day later saying that the service had been restored and some netizens commented that they finally survived the "great social media outage of 2019", but the platform in certain regions was still out of function.

Facebook and Instagram now have more than 2.3 billion and 1 billion users around the globe respectively, and their social life was significantly affected due to the outage. The users then flocked to Twitter to express their outrage with the "#Facebookdown" and "#Instagramdown" hashtags and some were even annoyed at being unable to view the hot topics on Facebook as usual.

The website Downdetector, which provides real-time overview of network issues, said Facebook services in Australia, Asia, Europe, North and South America were greatly impacted. The company had been checking the cause of the failure and denied it was targeted by a distributed denial-of-service ¡]DDoS¡^ attack. It was still accessing the overall impact and planned to include the possibility of refunds for advertisers.

At the same time, the New York Times revealed that the U.S. prosecutors have been launching a criminal investigation into the data sharing deal made between Facebook and the relevant technology companies to examine whether it was a breach of law to disclose users' personal information to other parties.

It was reported that a grand jury in New York had subpoenaed records from at least two prominent makers of smartphones who had reached data deals with Facebook, but it was unknown that what specific cases were involved.

Facebook has entered into partnerships with more than 150 companies, including Amazon.com Inc, Apple Inc and Microsoft Corp, for access to its users' friends and contact information without permission, but it has terminated those agreements in the past two years gradually.

The company has already been facing the ongoing investigations by the U.S. Federal Trade Commission, and the Securities and Exchange Commission.

The Securities and Financial Fraud Unit of the U.S. Department of Justice is also looking at the issue that Facebook shared the user data with the consulting firm Cambridge Analytica, helping to bring about Donald Trump's victory in the 2016 presidential election. Facebook said it was cooperating with investigators in multiple federal probes.¡½Ãe¹Å»ö

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