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2015年7月8日 星期三
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社評雙語道:MTR must improve service quality as fares rise 港鐵加價須提升服務質素


放大圖片

■港鐵連年加價,故障卻頻生,應該加以改善。 資料圖片

港鐵21日起加價,平均加幅達4.3%,令逾六成半車程要多付1毫至4毫,逾三成乘客每程車費加5毫或以上。這是港鐵連續第六年加價,加幅為歷來第二高。港鐵去年盈利高達150多億元,仍用足「可加可減」機制而加價4.3%,明顯是純粹從商業利益考慮,無視社會負擔能力和香港整體利益。

港鐵在承擔社會責任方面明顯不足。鐵路票價不斷上漲,卻故障不斷,已成為公眾最不滿意之處。作為全港最大的公共交通運輸機構,港鐵公司須立足自身角色與職能,切實提升服務質素,滿足市民的公共交通需求。

特區政府是港鐵大股東,須擔負起監察之責,盡快檢討並優化票價釐定機制,督促港鐵公司提升服務質素。

(文匯報社評 22-6-2015)

The MTR raised its fares from June 21 by an average of 4.3 per cent, which means more than 65 per cent of trips are charinging 10 to 40 HK cents more, and over 30 per cent of the passengers have to pay an extra 50 HK cents or more per ride. This is the sixth year in a row of the railway company's fare rise and the rate of increase is the second highest in history. Despite a reported net profit of as much as HK$15 billion last year, it still took advantage of the fare adjustment mechanism for a maximal 4.3 per cent increase, no doubt a decision based entirely on business interests and regardless of the affordability of citizens and the overall well-being of Hong Kong.

Obviously, the MTR has not borne enough of its social obligations. While tickets are asking for more, train disruptions have been a constant, the chief source of public dissent. As the major public transport operator in the city, it must take up its duty and fulfil its role and perform its functions, improve service quality, and satisfy the need of public transport.

On the other hand, the SAR government, the main shareholder of the MTR, ought to shoulder its supervisory duty: review and optimize the fare adjustment mechanism as soon as possible, and monitor the MTR to keep service and fares in line. (22-6-2015)

Learning Point

fare, fee, price

地鐵是交通工具,說地鐵票價,用fare,不用fee或price。

Fare:乘搭交通工具如:巴士、火車、飛機、輪船等所需付的價錢

Fee:使用一些專業服務或參加某些團體所需的費用

Price:購買商品時所需付出的售價

Exercise

在下列空格內填上 fare, fee, 或 price,適當的時候用眾數。

1. Property _________ keep rising.

2. Many parents spend a lot of money on the costs of their children's school __________.

3. He bought a second hand car at a low _________.

4. Air _________ will probably go up during the summer vacation.

5. How much is the annual membership ________ ?

6. There will be a _________ reduction if you board the train before 7:30 am.

Answers

1. prices 2. fees 3. price

4. fares 5. fee 6. fare

■Translation and Learning Point by

Tung-ming [tungming23@gmail.com]

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